Upon my return, i noticed that the system had undergone significant changes, and the australian taxation office (ato) asked me a few questions to link my ato and mygov. Hi @lisa70, mygov allows access to a range of government services (not just the ato), if you're having trouble getting into your account you'll need to speak to the mygov. Outside of this, we don't handle the mygov platform itself and can only help with ato related log in issues. I can appreciate that the call times for any government agencies. Thanks for your patience while our technical team looked into this. We've found no known issues with our ato systems in relation to the problem. Mygov is managed by. Hello susp3ct, as you've noted, without access to your original mobile device and not being able to log into mygov you can't unlink the old mobile device to use the mygov app. I recently created a new mygov account (using myid) due to issues trying to log in to my old one after creating a passkey. I have been able to link a few other services (medicare,.

What happens if i disconnect myid from mygov? Disconnecting your myid from mygov won't reset your online access strength for ato online services. You’ll need to connect. Hi @gonnabegolden, the mygov team are best placed to answer that question. We have had community members let us know they've been able to access their mygov. Need help linking your mygov to ato online services? Wondering how to get a linking code? Find out what you need to know to get linked. Having trouble logging into mygov when trying to access ato online services?

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